How do I buy and order via SecondSol?
Have you found products on the SecondSol marketplace that you would like to buy? To make your purchase easier, here is a step-by-step guide that will walk you through the process:
Important in advance
In order to request an item from the buyer, registration on SecondSol is necessary. You can purchase PV products via the marketplace both as a private and as a commercial user. However, providers on SecondSol act independently and determine for themselves the price at which products are offered, whether there are minimum quantities and whether products are also sold to private customers. Each provider handles this differently. To find out whether the vendor also sells the desired product to private individuals, open the product advert. If you see both prices and the "Inquire now" button, the product is also available for private customers.
Questions about price, shipping, guarantee, return conditions, etc.
As already mentioned, all providers act independently on SecondSol. This means that SecondSol as a platform cannot provide answers to questions about price, shipping, guarantees and return conditions. You must discuss these details with the seller directly.
Step-by-step guide on how to buy
- Register yourself.
- Log in to your account.
- Go to the item you want to buy.
2. Contact seller
- Click on "INQUIRE NOW" to establish a first non-binding contact with the seller.
- State the quantity you want and ask questions if you have any. Your delivery and billing address details are automatically taken from your account.
- Select “REQUEST NOW” again to submit the request.
- The seller will now be informed immediately and will get in touch with you.
- Agree with the seller on price, delivery, guarantees, return policy, etc.
- Discuss the method of payment with the seller. You always pay directly to the seller - SecondSol is not involved in the payment process.
Depending on what you have agreed with the seller, you can wait for your product to be delivered or collect the product on site.
That's it. SecondSol wishes you every success with your purchase!